Hemlane communicates upcoming payment requests, such as rent, to take this administration burden off the owners and managers. We send reminder emails for online payments requests only.
Email reminders are sent:
- 5 days before the due date*
- 1 day before the due date
*Please note: We will not send a tenant two payment reminders but instead only send one reminder, 1 day before the due date, if the tenant has scheduled automatic payments.
Hemlane also communicates with late notices when payments are outstanding. We send reminder emails as follows:
- 1 day after the due date
- Every Monday after the due date
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