Members assigned to a property or Hemlane Professionals are able to perform rental showings.
In order to schedule a showing, please do the following:
Step 1: Click Marketing on the left-hand panel
Step 2: Click [Edit Listing]
Step 3: Click the [Showings] tab.
Step 4: To add a showing agent, click [Add] to the right of "Who is showing your rental?"
Step 5: Select [Showing Agent]. Only Hemlane Professionals or Members attached to the property can perform the showings.
Step 6: Click [Add Showing]
Step 7: Fill in details of showing
- Start time
- Max attendees
- Does it repeat? Here you can make it a recurring event which happens continually.
Notes about showings:
- Link to showing calendar and times: When a lead inquires, you receive an email with their contact information. Click the [Reply] button, and Hemlane has the link to the showing calendar at the bottom of this email. You can refer the tenant there to schedule and fill out the pre-screening questions.
- Restrictions on last minute signups: Tenants cannot schedule a showing less than 6 hours before unless there is another attendee signed up for the showing. This limitation ensures showing agents are not scrambling to attend a last minute showing.
- Users who are able to schedule and show the property: Showing agents will have to be authorized for the particular property to perform showings either as members or Hemlane Professionals. See the links at the top on how to add a member or Hemlane Professional.
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