Our goal is to communicate frequently when there is an outstanding payment. When a tenant has a past due payment, a reminder is sent to them, the admin on the account, and the recipient.
Here is our late payment reminder schedule:
- 1 day after the due date
- Every Monday after the due date (until there are no outstanding late payments)
Please note, tenants cannot pay rent until their outstanding late fee(s) are paid in full.
Example of the late payment reminder email:
keywords: late payment reminders, reminder, late payment