Hemlane allows users to set up automatic payments for any recurring request, such as rent. But, we also allow you to control when you want to cancel these requests.
For tenants, here is a quick overview on how to cancel automatic payments for your rent:
- Select the [Payments] tab on the left hand panel
- Click on Recurring at the top
- Click on the recurring request that you want to cancel
- Scroll down and select [Cancel] next to the payment request
You can also simply change the auto payment schedule here as well. Please note that any upcoming payment (within the next 15 days) that have already been set up for automatic payment will also need to be cancelled on the "Transactions" tab.