Hemlane makes it easy to take two applications and consolidate them or to transfer a tenant to a new property. You can do this for both applicants and existing tenants.
How to combine two applicants
Step 1: Select the Prospective Tenants tab
Step 2: When you see two applicants have applied separately, click on one applicant's name
Step 3: Select 'Combine with Another Group', meaning you can combine this applicant with another applicant to form co-applicants. All of the applicant's respective data (including screening reports) will transfer with them.
How to combine two tenant groups
Step 1: Select the Tenants & Leases tab
Step 2: Click on the tenant name
Step 3: Select [Actions]
Step 4: Select 'Combine with Another Tenant/Applicant'. All tenant information will transfer with them.
How to transfer an applicant to a new rental property
When an applicant has applied to a particular property or unit, but you are transferring them to a different rental unit, please follow these steps.
Step 1: Select the Prospective Tenants tab
Step 2: Click on the applicant's name
Step 3: Select 'Change property/unit'. All tenant information will transfer with them.
How to transfer a tenant to a new rental property
Please note that if they are truly moving out of one unit and into another, you may want to [Set Move Out Date] and then re-invite them to the new rental. This will keep the lease records separate.
Step 1: Select the Tenants & Leases tab
Step 2: Click on the tenant name
Step 3: Select [Actions]
Step 4: Then choose 'Change property/unit'. All tenant information will transfer with them.
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