Owners using Hemlane's marketing features might receive an email with the subject line, "Prospective tenant withdrew from your property" stating a prospective tenant is no longer interested in a property. Occasionally prospective tenants accidentally hit a wrong button and still want to be considered. Or, you declined an applicant and have decided to reconsider the applicant for this property or another property.
To move a applicant (listed under Prospective Tenants tab) from archived to active, please follow these steps:
Step 1: Click the 'Prospective Tenants' tab on the left side main menu
Step 2: Locate the applicant's name under the "Archived" stage
Step 3: Select "unarchive" for the applicant
Step 4: Confirm you want to unarchive the applicant
keywords: archived, applicant, prospective applicant, tenant, prospective tenant, edit, delete