Owners using Hemlane's marketing features might receive an email with the subject line, "Prospective tenant withdrew from your property" stating a prospective tenant is no longer interested in a property. Occasionally prospective tenants accidentally hit a wrong button and still want to be considered. Or, you declined an applicant and have decided to reconsider the applicant for this property or another property.
To move a applicant (listed under Prospective Tenants) from archived to active, please follow these steps:
- Click the 'Prospective Tenants' on the left side main menu
- Select "Archived"
- Click on the tenant's name
- Select "Other Actions"
- Select "Move to Current"
keywords: archived, applicant, prospective applicant, tenant, prospective tenant, edit, delete