Owners using Hemlane's marketing features might receive an email with the subject line, "Prospective tenant withdrew from your property" stating a prospective tenant is no longer interested in a property. Occasionally prospective tenants accidentally hit a wrong button and still want to be considered. Or, you declined an applicant and have decided to reconsider the applicant for this property or another property.
To move an applicant (listed under the Prospective Tenants tab) from archived to active, please follow these steps:
Step 1: Click the Prospective Tenants tab on the left side main menu
Step 2: Locate the applicant's name under the "Archived" section
Step 3: Select "Unarchive" for the applicant
Step 4: Confirm you want to unarchive the applicant
keywords: archived, applicant, prospective applicant, tenant, prospective tenant, edit, delete, unarchive, un-archive,