With some maintenance requests, you may want to self manage them because you had some insight or history that the maintenance coordinators do not have regarding the repair needed.
To remove the maintenance coordinators from the request and add yourself as the "managed by" contact please log into your Hemlane account and:
Step 1: Click into Maintenance & Repair
Step 2: Click into the maintenance request you would like to edit
Step 3: Click the pencil icon 
to edit the "Managed by" participant on the right side of the maintenance request
to edit the "Managed by" participant on the right side of the maintenance request
Step 4: Un-check the box for "Hemlane Coordinated" and select a user for the new managing contact
Step 5: Click the "update" button to save your changes
key words: change coordinator, change manager, change contact, manged by, edit maintenance request, edit request, edit work order, change to owner, remove maintenance coordinator
Comments
0 comments
Please sign in to leave a comment.