Hemlane provides customers the ability to change their subscription package at anytime! If you are paying for the rental property on Hemlane, then you have this capability.
Only bill-to users can update the subscription package
An invited user (someone not paying for our services but added to help manage a property) does not have the permissions to archive or delete a property. Only paying customers are able to do so as archiving and deleting properties impacts subscriptions.
To reduce the number of units you have
The subscriptions page will give you an overview of the number of units you have. If you want to delete or archive the units, you need to visit the Properties tab to archive or delete them.
To change the package (basic, essential, or complete)
The subscriptions page will also give you an overview of the package for your units. If you want to change your package, you need to visit the Properties tab to adjust them.
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