Hemlane provides the option for tenants to open and view Maintenance & Repair requests. Any tenant who has accepted the invitation to the property will be able to view requests or open a new one, if needed.
As the tenant, if you are unable to view/open a request, please confirm:
- You are logging into your Hemlane account with the same email address the invitation was sent to.
- The invitation has been accepted and is no longer showing on your Dashboard tab.
For more information regarding Hemlane maintenance, please view the following articles:
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