Hemlane allows property managers and their users to request and make payments not only for tenants but between users as well. To request a payment from your team member, please follow the steps below.
To request a payment from a team member:
Step 1: Click into the Financials tab on the left side panel
Step 2: Select [Online Payment], then choose either recurring or one-time request
Step 3: Select the property member paying within "Your Team" (rather than tenants) under the section "Request Payment From"
Step 4: Select the category of payment from the drop-down menu
Step 5: Select the property member receiving the deposit under "Payment Out Method"
If you are unable to view the team member from the drop-down menu, please confirm the permission for the user allows them to "Receive Payments from Members". You can check all permissions within the user's profile, under the Your Team tab.
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