If a requested payment or transaction is not paid through Hemlane's portal, you can still record it within Hemlane. This allows you to track the income regardless of whether it was paid in cash or some other form.
Only a user with admin level permissions can record a payment outside of Hemlane on behalf of another user.
To request or record a payment outside of Hemlane:
Step 1: Select the Financials tab from the left side main menu
Step 2: Click "record a one-time/recurring transaction" from the top middle section
If an outstanding payment matching your parameters is found, the system will ask if you would like to record the payment against this existing request.
To do so, select the request you would like to update and fill in the amount paid on the second screen
Manually record, offline payment, manual payment, mark as paid, check, cash