How do I record Section 8 payments?

Hemlane allows you to stay organized even when a payment has multiple partial payment sources, such as for Section 8 housing. To keep a record of both payment transactions, Hemlane suggests breaking the total rent amount into two requests, one from HUD and another from the tenant directly.

To prepare for Section 8 payments:

Before requesting rent, Hemlane suggests adding in two tenants for the property: one for the active tenant and another as a tracking-only tenant (no email or account registration required) for HUD. By creating two tenants who will each make payment, your reporting will stay up to date and accurate.

For instructions on how to add in a tracking-only tenant for HUD, please view our article: How do I add a tenant without inviting them to sign up on Hemlane? 

To create an offline rent request from HUD Section 8:

Step 1: Select Financials from the left side main menu

Step 2: Click "or record a one-time/recurring transaction" to record a payment that is made outside of Hemlane, usually via check or money order

 

Step 3: Fill out the series of questions regarding the payment's details, then click [Record].

                 

A recurring request will appear under your Financials tab, under the "Recurring" section along the top

 

 

To request an online payment from your tenant:

Step 1: Select the Financials tab from the left side main menu

Step 2: Click [Request Money] to request payment to be made through Hemlane using attached bank account and/or credit cards

     

 

Step 3: Fill out series of questions regarding the payment request, review the details and click [Record]

 

                     

 

Step 5: An email will be sent to the tenants (or other users) requesting them to make payment

 

 

The requests will then appear under your Financials tab:

 

 

 

 

 

keywords: section 8, HUD