Hemlane allows you to choose if a transaction will allow partial payments (multiple payments against the requested amount) or not.
Partial payments are most commonly used when there are co-tenants and each person would like to pay their portion of the total amount due. If you do not allow partial payments, only one person can pay the full amount requested.
To update a recurring request and allow for partial payments:
Step 1: Click into your Financials tab > then select "Recurring" from along the top
Step 2: Click "View" to edit a recurring request
Step 3: Select [Other Actions] > then select "Change Terms"
Step 4: Uncheck the option "Do not allow partial payments" and click 'Save'
Updating a recurring payment request will only update future transactions. If you would like to update a transaction already posted to your Transactions section of your Financials tab, please cancel the single transaction and create a new one-time request in it's place.
For more information about split payments, please visit our article, "Can tenants split rent or pay partial rent?"
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