Hemlane knows the importance of getting a qualified tenant in your vacant unit as soon as possible. That is why we offer leasing assistance options that make this process smooth sailing for you!
To get started with a request for leasing assistance, click here.
What leasing services does Hemlane offer?
Leasing+
Bundle our Inspection+, Rent Ready+, and Tenant Placement+
$995 (+$100 deposit for the digital lockbox)
Inspection+
$300 if purchased separately
We will coordinate a Move-Out inspection and provide a report with photos, and guidance so you can determine the scope of work to get your rental ready for the next tenant. We can perform a move-out inspection with or without the tenant present. 5-7 days prior to the move-out date, we will send the tenant an email with a link to schedule the move-out inspection. Click here to learn more about our move-out inspection.
Rent Ready+
$350 if purchased separately
We source, coordinate, and quality control the service professionals who will perform minor repairs, replacements, and cleaning. Please note, our pricing does not include the actual costs of repairs and cleaning. Click here to learn more about the types of work we can coordinate in our Rent Ready service.
Tenant Placement+
$595 (+ $100 deposit for the digital lockbox) if purchased separately
We'll handle finding, qualifying, and arranging tours for prospective tenants. Tenant Placement+ is like a virtual assistant and is an alternative to our Agent Connection service. Please note, we are not a property management firm.
This service includes:
- Provides you with a rental market analysis and guidance on marketing the vacancy
- Sources and pre-qualifies prospective tenants
- Facilitates self-guided tours and authenticate the identity of prospective tenants
- Coordinates rental applications and background checks
- Notifies you of completed applications for you final approval
- Provides you with tools to prepare and sign the lease
- Coordinates collection of move-in funds and the actual move-in
Securing Access to the Property
For our Leasing+ bundle, we typically ship our digital lockbox to the outgoing tenant and they use it to surrender their keys during their move-out. It is required to use our digital lockbox with our Tenant Placement+ service. We can ship the lockbox to whomever you designate. If you need assistance, we may be able to coordinate lockbox installation by a handyperson or courier at the owner’s expense (typically $50-100).
Are Hemlane Leasing Services available at my location?
Tenant Placement+ is offered nationwide. Our Make Ready coordination service is only offered in large and mid size metropolitan areas where we have a sufficient number of service professionals to ensure that your unit is turned over in a timely manner. If you have questions, you can request a free consultation from our Leasing Services team.
When do you collect fees for a leasing add-on service?
The service fee is charged up front before the service is performed. The leasing services fees are non-recurring. For example, you would pay the Tenant Placement+ fee one time for one vacancy. The $100 lockbox deposit is charged when we ship the lockbox.
If you choose the Leasing+ bundle, we will charge $300 of the fee upfront to cover the cost of our inspection and report. The balance is collected after we have begun coordinating showings for the property.
Please note: For any move-out inspection which is not canceled or rescheduled with at least 24 hours notice, there will be a $150 trip fee assessed. If the inspector is unable to enter the property at the scheduled time because the tenant, owner, or owner's agent failed to provide access, then we will assess the $150 trip and reschedule the inspection.
Are self-guided tours and digital lockboxes a safe way to show rental properties?
We prioritize the safety and security of tenants and properties. To ensure this, we have implemented a thorough verification process that requires prospective tenants to provide a government-issued ID and undergo biometric identity confirmation. Additionally, our digital lockboxes offer secure access only to authorized individuals for a specific date, and access codes are not reusable.
We understand the importance of convenience and flexibility when it comes to viewing rental properties. In fact, research by Hemlane indicates that at least half of single-family residential property managers now offer self-guided tours for some or all of their properties.
Does the digital lockbox need WiFi or cellular connection?
Our lockbox system operates independent of the Internet and has the capability to provide secure access through the issuance of temporary access codes. These codes are specifically designed to only work on designated dates and cannot be reused, thanks to a sophisticated algorithm. We take pride in providing a reliable and secure solution for your access needs.
Will you coordinate prospective tenant tours before my current tenant moves out?
We do not coordinate self-guided tours of occupied units. You would need to coordinate directly with your existing tenant to facilitate any occupied showings. You could transition to using our Tenant Placement+ service once the tenant moves out.
Does someone meet the prospective tenant at the property for showings?
Our Tenant Placement+ service does not host in-person showings . We coordinate self-guided tours for prospective tenants. We are in communication with prospective tenants when they visit the property.
If you are interested in having a local leasing agent facilitate in-person showings for your rental property, you may be interested in our Agent Connection service, which is an alternative to our Tenant Placement+ option. For full service leasing, which includes finding and placing a tenant, the fee is usually equivalent to 100% of one month's rent, although pricing varies based on agent and location. Please note that Hemlane does not establish these fees nor receive any commission from the agent or manager for their services.
How do I sign up for Hemlane's leasing services?
Step 1: Go to your Dashboard
Step 2: Click on the "Leasing Support" link under the Marketing & Leasing section
Step 3: Fill out the form and our team will be in touch with the next steps!
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