For owners and managers who are using our repair coordination services, learn a bit more about how it works
- Getting started: Hemlane's repair coordination
- What is the Third Party Network for Repair Coordination?
- How do I change my maintenance billing account?
- What types of maintenance does Hemlane coordinate?
- What if the maintenance estimate or bid is too high?
- Who schedules repair requests with the service professional?
- What is a repair threshold and can I put a low threshold?
- How do service professionals get paid on the Complete package?
- Can the repair coordinator help with recurring requests (landscaping, snow removal, etc.)?
- Does Hemlane help with turnover repairs between tenants?
- Do the repair coordinators work with Home Warranty Companies?
- Can the repair coordinators help purchase of new appliances?
- Can I upgrade to the Essentials or Complete package when I'm on vacation?
- When does Hemlane consider reimbursements for repair coordination?