What are Tenant Perks?
Hemlane’s Tenant Perks program is a robust loyalty program that rewards tenants for consistently paying their rent on time. With a range of perks, this service will enhance your tenant’s rental experience, encourage them to pay their rent on time each month, and provide them with valuable rewards for doing so.
Tenant Perks are designed with a variety of benefits to provide valuable rewards for your tenants. It’s packed with great benefits, including:
- Renters Insurance: Whether your tenant has existing coverage or needs a new policy, we’ve got them covered through QBE Specialty Insurance; a top 100 AM best carrier. The master policy is RML5880060 for $100K/$10K coverage
- Renter Rewards: Tenants can earn gift cards to their favorite spots like Starbucks and Target just for paying rent on time!
- Credit Bureau Reporting: On-time rent payments will be reported to the bureaus to help boost their credit score
Ready to enable Tenant Perks so your tenants can start getting rewarded? Enable Now »
Can I require my tenant to opt into renters insurance?
Yes, many lease agreements require tenants to have renters insurance. Hemlane’s Tenant Perks makes it easy to either verify your tenant’s existing policy or set them up with coverage, ensuring your home and their belongings are protected.
How can I turn this on for my tenants?
To turn on Tenant Perks for your tenants, please:
Step 1: Log in to your Hemlane account
Step 2: Click into your “Services tab”
Step 3: Navigate to the 'Tenant Perks' section
Step 4: Click [Activate Tenant Perks]
How much will it cost me?
Tenant Perks are opted into and paid for by your tenant; there is no cost to the property manager or landlord. There is a small fee for tenants who sign up to cover all the benefits they receive.
How much will the tenant pay?
Once activated , there are 2 package options currently available to tenants:
- Basic ($8/month): rent reporting, credit monitoring, and rewards
- Premium ($25/month): insurance, rent reporting, credit monitoring, and rewards
When will the tenant be charged for Tenant Perks?
This first payment is prorated based on the lease start date, or the date the tenant enrolls. The tenant will be charged 24 hours prior to the start date of their Tenant Perks.
Afterward, the tenant is charged on the 1st of every month until canceled.
When will Tenant Perks cancel?
Tenant Perks will auto-cancel if the tenant once the tenant is moved out of the property and there is no active lease within Tenants & Leases
- Tenants can also choose to manually cancel at any time through their Hemlane account
- Tenant Perks is active until the day day of each month
You can also choose to deactivate Tenant Perks at any time by visiting your Services tab and selecting [Tenant Perks]
All Tenant Perk services are provided by Piñata, not Hemlane, and are subject to Piñata terms and conditions and Hemlane's terms