Hemlane is partnering with Piñata to offer benefits to tenants such as insurance, earning rewards for paying rent and building their credit by reporting of on-time rent payments to the credit bureaus. Owners must first activate Tenant Perks by visiting their Services tab within Hemlane
Tenant Perks must first be activate by your property manager. If you do not see the option to enroll in Tenant Perks, your property manager may have not enrolled in Tenant Perks yet. You can send them a message requesting them to activate Tenant Perks.
How it Works for Tenants:
- Tenants Opt-In: Once activated, you can opt into Tenant Perks via your Hemlane account
- Tenants Create an Account: Tenants create a Piñata account and upload Proof of insurance or choose Piñata's master policy
- Tenants Earn Rewards: Earn rewards and incentives when they pay rent on time
How do I activate Tenant Perks as a tenant?
Step 1: Log into Hemlane, and navigate to your "Dashboard"
Step 2: Within your "Dashboard", you'll have the option to "Explore" the benefits:
*If you do not see the Tenants Perks option, your property manager may have not enabaled Tenant Perks for your property
Step 3: Review Pinata's offerings, and click "Sign Up For Tenant Perks":
Step 4: After clicking Sign Up, you'll have 2 Tenant Perks to choose from. Select your preffered package:
Step 5: Once you have selected your desired package, the last step is to add a choose a payment method! You'll be able to choose an account you already have in Hemlane, or have the ability to add a new payment method:
Step 6: Once you confirm your date of birth, you should be all set! You'll receive an email from Piñata to activate your account within 24 hours of your subscription start date.
When will the I be charged for Tenant Perks?
This first payment is prorated based on the lease start date, or the date you enroll into Tenant Perks. You will be charged 24 hours prior to the start date of your Tenant Perks.
Afterward, you are charged on the 1st of every month until canceled.
When will Tenant Perks cancel?
Tenant Perks will auto-cancel once you move out of the property and there is no active lease.
- You can also choose to manually cancel at any time through your Hemlane account
- Tenant Perks is active until the last day of each month
What is included in the Master Insurance Policy?
1. $100,000 in property damage and legal liability ($10,000 sub limit)
2. $10,000 in personal contents coverage ($500 deductible) for your belongings.
All Tenant Perk services are provided by Piñata, not Hemlane, and are subject to Piñata terms and conditions and Hemlane's terms