Tenants are able to submit maintenance tickets directly through Hemlane on their computer or phone. The request will automatically trigger an email to their respective management.
To submit a maintenance request, please visit Hemlane and log in to your account. Once logged into Hemlane, there are two options to submit the maintenance request:
- Click "Maintenance" on the dashboard
- Visit the Maintenance & Repair tab on the left hand panel
Please note that applicants cannot submit maintenance tickets. Only tenants can submit them.