Step 1: Check your bank statement
Visit your bank's online portal (or go to the teller) and check your bank statement within 1-2 business days. You should see two amounts listed as HEMLANE MICRO DEPOSITS in your bank account.
Note: These two amounts will eventually reverse to zero.
Step 2: Enter those amounts in Hemlane
Log back into Hemlane and confirm the two amounts that we sent to your bank. Visit "Banks & Cards" in the upper right hand corner. You will see a [Verify] button next to the card that you need to verify. Click on that button and type in the two micro amounts that we sent to your bank.
Your bank account will show it's status as "ready" once it is able to accept and receive payments.
You are depositing money into my account (two small amounts under $1 but could add up to more than $1 in total). Do I get to keep this money?
We follow the same process as other websites, where we reverse these two micro deposits after they are confirmed. Therefore, you will see an amount equal to the two micro deposits reversed a couple of days after your bank account is confirmed.
What about if the amounts from my bank statement are not being recognized in Hemlane?
Please send firstname.lastname@example.org a screenshot of your bank statement with your bank account number (last 4 digits) and the two micro deposit line items. Without this information sent to us, we cannot verify your bank account on our end.
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