Hemlane makes it easy to request and pay transactions online. As a tenant, the system will send email reminders closer to the due date and your dashboard will also provide notifications on upcoming and late payments to make the process smoother for you.
- ACH (bank-to-bank) transfers
- Using a credit or debit card; if allowed by the property manager
ACH transfers are free of charge and generally takes 2 - 3 business days for paying customers with verified accounts. The first payment transfer and all other accounts generally take 5 business days and could take up to 10 business days to address risk.
Credit/debit card transactions do require an extra fee of 3% of the total charge which is either paid by the payor (such as a tenant) or by the payee (such as a property manager receiving the funds). The choice of who pays this additional fee is made by your property manager.
For more information on how to pay rent, please visit our user guide article, "How do I pay rent online?".