Hemlane allows you to see whether your users have registered and connected their bank accounts, which determines whether they can make or receive payments. Follow the instructions below to check on a tenant or team member.
To View If Your Tenant Has Connected Their Bank Account
Step 1: Click into the Tenants and Leases tab.
Step 2: Select the tenant’s name to view their profile.
Step 3: The tenant details section will confirm whether a bank account has been added and is ready for payment.
To View If Your Team Member Has Connected Their Bank Account
Step 1: Click into the Your Team tab from the dropdown menu in the top right corner.
Step 2: Select the team member’s name to view their profile.
Step 3: Check their profile for the “ready to receive payments” checkmark confirmation.
keywords: bank account, bank, make payment, receive payment, connected, connected bank account