Hemlane follows the rules set in your lease agreement. Most leases state that if rent is late, a late fee is charged and becomes part of the total amount owed. Because of this, the late fee must be paid before you can submit a rent payment in Hemlane.
Here is an example of how this works:
- Your rent is due on the 1st
- Your lease states a $75 late fee is charged on the 5th if rent has not been paid
- The $75 late fee is added to your account on the 5th
- You will need to pay the $75 late fee before you can submit your rent payment
Your property manager sets the late fee rules based on your lease, whether that is a one-time fee, a daily fee, or a combination of both. Hemlane simply follows those rules to ensure your payments align with your lease terms.
If you have questions about your late fees or lease details, the best person to reach out to is your property manager. You can message them directly in Hemlane.
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