Hemlane provides status updates on all payment transactions for property managers and tenants. Recurring payment requests can be created to auto-request payments on a weekly or monthly basis, eliminating the need to manually create a recurring payment request each month.
How to cancel a recurring payment request from the Recurring tab:
Step 1: Select your Financials tab on the left side panel, then choose "Recurring" from along the top
Step 2: Select the three stacked dots to the far right of the request you'd like to update then select "Cancel request"
Step 4: Confirm the cancellation
You will be provided the option to cancel any active transactions associated with the recurring request as well. Please check the box next to any due dates if you would like to cancel these payment requests.
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