Financials & Payments
- How do I allow credit cards (one-time and recurring basis)
- How do I request rent from my tenant?
- How do I track and record payments made outside of Hemlane on a recurring basis?
- How do I add a transaction?
- How do I split a transaction into one or more transactions?
- How do I assign a property or properties to a transaction?
- How do I assign a category to a transaction?
- How do I exclude a transaction from my view?
- How do I integrate my bank transactions into Hemlane?
- How do I update my tax information within Hemlane?
- Why can't I send a team member funds with a credit card using the [Send Money] button?
- How do I cancel a manual override (recorded) payment on a request?
- How do I update my payment credentials?
- How do I record an expense for something I purchased for the property for maintenance or repairs?
- How do I add multiple bank accounts with different LLCs?
- Why are payments made by card risky?
- How do I create and use subcategories?
- What does Offline Transaction mean?
- What happens if a payment fails in Hemlane?
- Why does my payment to a tenant show Incomplete and "Payment - Pending"?
- How can I view or download financials reports for myself or a team member?
- How do I allow partial payments on a recurring payment request?
- How do I allow credit/debit card payments on a recurring payment request?
- How do I adjust (reduce) an existing payment request?
- Why does my Allocate Rent Rule state "There are currently no active rent requests"?
- How do I edit or delete an Allocate Rent Rule?
- How do I create an Allocate Rent Rule?
- How do I record Section 8 payments?
- How do I pay other users on my team?
- How do I request payments (recurring or one-time)?