Evictions can occur due to a variety of reasons and are sometimes unavoidable. The most common reason for an eviction is failure to pay rent or other violations made of the lease terms. Hemlane can help you prevent evictions by finding qualified new tenants and assist you with the eviction process should you ever need to do so.
How does Hemlane help prevent evictions?
To start, Hemlane provides a comprehensive background and credit screening with recommendations on prospective tenants to help you avoid evictions. We can also help you understand an applicant's credit score and how to work with applicants who might not have the highest credit score.
Our inclusive screening report includes eviction, credit, criminal, and income reports for your applicant. The report is a soft pull on their credit and will not affect their credit score. For more information on our screening report and how to request one within Hemlane, please view our articles, "How much does tenant screening cost and what does it include?" and "How do I request tenant screening (a credit and background check)?".
If you do find yourself in a situation where your tenant has delinquent rental payments, Hemlane can jump in to assist you with Eviction Shield support.
What eviction services does Hemlane offer?
Hemlane offers 2 services to help owners navigate the pre-eviction process. Each service includes the following process:
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Mediation: We handle uncomfortable conversations with tenants, so you don't have to. Our initial step is to understand why a tenant is late on rent, then provide resources a plan with the tenants to ensure rent is paid and up-to-date. You are provided updates every step of the way.
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Legal Notices: If mediation does not result in payment of rent or lease termination, we’ll work with a process server to get the notice served in person or posted on the door, per local regulations. Our system will keep you updated on the status of the notices and you will have the option to review before they are sent.
- Attorney Referral: While over half of the cases brought to us are resolved outside of court, if the eviction needs to be taken further, our team will guide you through the next steps and provide local attorney introductions. *Less than 2% of our requests make it to this point.
We have two pricing structures based on your individual needs:
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Eviction Shield One-time: There when you need it most. The one-time cost of $475 per occurrence, and helps with the entire process mentioned above.
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Eviction Shield Recurring: Better peace of mind. The monthly cost of $4.95/unit/month, and includes the entire process above. *Some terms apply, read more HERE.
How do I request Eviction Shield support?
Step 1: Select the Services tab
Step 2: Click on [Eviction Shield]
Step 3: Under the Eviction Shield Section, you have the option to choose and begin your Eviction Shield Service (One-Time or Monthly)
Please note: If you do not see a request link on the tenant group profile, they do not have delinquent transactions logged in the financials tab.
How do I add Eviction Shield Monthly to my subscription?
To add Eviction Shield Monthly to existing properties on your Hemlane account, please navigate to your Subscription page by hovering over your name in the upper right-hand corner, then selecting "Subscriptions" from the drop-down menu. Next, click the [Update] or [Subscribe] button and check the box to add Eviction Shield Monthly.
How do I know my state's laws?
Our state law resource center includes eviction information and is a great reference to guide you through your specific state laws. We also recommend seeking out legal advice as they can assist you with any questions you have and provide the most up to date eviction laws for your state.
How do I report my tenant's late rent payments to the credit bureaus?
Hemlane does not currently have the ability to report evictions or delinquent payments through our system but we hope to have a feature like this in the future. In the meantime, here are some resources for sites that do offer this service:
Rent Recovery Service can help in reporting tenants to credit bureaus and can assist in retrieving delinquent payments. To look more into their services and pricing, please click the link here.
Rental Verification can help your tenants to report their credit to the credit bureaus. In this option, your tenant would manage the process and pay for this service in order to build their credit. To look more into their services and pricing, please click the link here.
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