Service professionals are vendors you can add to your Hemlane account to help manage maintenance and repairs. Adding them allows you to streamline communication and track work orders directly within the system.
Service professionals in Hemlane:
- Have their contact information stored in your account for easy reference
- Can be assigned to maintenance tickets and work orders for repairs or other services
- Receive emails with maintenance details when assigned to a task
- Can respond via email or text, with all communication automatically logged in Hemlane
To Add a Service Professional
Step 1: Select Maintenance and Repair on the left-hand main menu.
Step 2: Click Service Pros at the top of the page.
Step 3: Click [New Service Pro].
Step 4: Complete the form including:
- General information: name, company, address, email, phone, service categories, and notes
- Pricing details and credentials: minimum fee, credentials, and hours
- Properties: choose which properties this service professional will be attached to
Please note that fields marked with an asterisk (*) are required. Two asterisks (**) indicate that either an email or phone number is required.
Keywords: service professional, service provider, maintenance, user, add user, add service professional, vendor, adding contacts, add vendors