Adding a property in Hemlane is the first step to managing your rentals. Once a property is created in your account, you can begin adding tenants, leases, and payment requests.
Important Notes About Billing
The user who adds the property becomes the Hemlane subscribing user, also referred to as the bill-to user.
The bill-to user is responsible for the Hemlane subscription charges for that property.
If you manage multiple rentals or have multiple users on your account, you can confirm who is being billed by navigating to the Your Team tab. Under each property, the subscribing user will have “bill to” listed in their permissions.
To Add a Property to Hemlane
Step 1: Click into the Properties tab on the left-hand main menu.
Step 2: Click the [+Add a property] button in the upper right corner.
Step 3: Select “Add a new property” or “Add a new unit for an existing property,” select your property type, fill in your address, and click Continue.
Please note that if you are not the owner of the property, you can select “No” when prompted and assign a team member as the appropriate owner from the Your Team tab.
Hemlane also allows you to manually add your address if it is not available to select through Google Maps.
Step 4: Add or skip the addition of any team members and service providers, and select your package type.
Step 5: Select your desired service add-ons and click Save and Finish.
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