Service Professionals are vendors you can add to your Hemlane account to help manage maintenance and repairs. Adding service vendors allows you to streamline communication and track work orders directly in the system.
Service professionals in Hemlane:
-
Have their contact information stored in your account for easy reference
-
Can be assigned to maintenance tickets (work orders) for repairs or other services
-
Receive emails with maintenance details when assigned to a task
-
Can respond via email or text, with all communication automatically logged in Hemlane
To add a Service Professional:
Step 1: Select Maintenance & Repair on the left hand main menu.
Step 2: Click "Service Pros" at the top of the page.
Step 3: Select [New Service Pro].
Step 4: Complete the following forms including:
- General information
- Name & Company
- Address
- Email & Phone
- Service Categories
- Notes
- Pricing Details & Credentials
- Minimum fee
- Credentials and hours
- Documents
- Licensing or Insurance Documents
- Properties
- Choose which properties this service provider will be attached to
Please note: Inputs with an asterisk (*) are required, 2 asterisks (**) denotes a required email or phone number
Keywords: service professional, service provider, maintenance, user, add user, add service professional, vendor, adding contacts, add vendors