If you believe your screening report contains incorrect information, you can dispute the background or credit report directly with TransUnion.
To file a dispute, contact the TransUnion Dispute Department using one of the following:
- Phone: 1-800-916-8800
- Email: turssdispute@transunion.com
TransUnion guarantees dispute resolution within 30 calendar days of the dispute being filed.
How Does Hemlane’s Screening Process Work?
Hemlane’s screening process uses subject selection to accurately match records to applicants while minimizing false positives. The system cross-checks the applicant’s first, middle, and last name, full address, date of birth, and Social Security number against the Instant National Search.
An additional enrichment feature also identifies previous addresses and any aliases, helping to ensure that the background and eviction check is as thorough and accurate as possible.
Keywords: background check, screening, credit report, credit score, prospective tenant, eviction