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  1. Hemlane Support Center
  2. For Tenants & Applicants
  3. Applications & Screening

Applications & Screening

  • What are the associated application and screening fees?
  • What sections of the application do I need to submit as a cosigner?
  • Do I also receive a copy of my screening results?
  • How do I complete my screening?
  • Can I get a refund for my screening?
  • How do I update, edit, or revise an application?
  • How do I add a co-applicant, cosigner, or guarantor to my application?
  • Why can't I view or open the credit or background report?
  • How do I avoid rental scams and make sure an advertisement is legitimate?
  • How can I submit my rental application?
  • How do I schedule a property showing or get more information about a rental?
  • Can I pull credit with an ITIN number?
  • How do I dispute my background check or credit report?
  • Why do I receive an error or blank report during the tenant screening process?
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