When choosing a subscription package, Hemlane offers two billing options: monthly billing or annual billing.
With annual billing, you save 20% automatically compared to monthly rates. Annual subscriptions are charged upfront for the full year and are non-refundable if you cancel partway through the term.
As a general rule of thumb:
- If you expect to reduce the number of units, monthly billing is the better option.
- If you expect to increase or keep the same number of units, annual billing is the more cost-effective option.
Monthly Billing
- New units are billed immediately and prorated for the remainder of the billing cycle.
- Archived units create a credit on your Hemlane account that applies to the next monthly invoice. Please note this credit is not refunded to your bank.
- If you add another unit later, any existing credit will automatically be applied toward the new charge.
Annual Billing
- New units are billed immediately and prorated for the remainder of the billing cycle.
- Archived units create a credit on your Hemlane account that applies to the next annual invoice. Please note this credit is not refunded to your bank.
- If you add another unit later, any existing credit will automatically be applied toward the new charge.
- Refunds are not provided on annual plans if you reduce the number of units in your portfolio.
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