Please note that a property cannot have any current activity before it can be archived. Make sure the following have been completed first:
- Marketing tab: Turn off advertising
- Tenants & Leases tab: Set a move out date for any current tenants. You can "turn off notifications" to make sure they don't receive emails about it.
- Prospective Tenants tab: Archive any leads and/or applicants that are still connected to the property.
- Financials tab: Cancel any rent collection and other outstanding payments
To Archive or Delete a Property
Step 1: Click into the Properties tab on the left-hand menu.
Step 2: Select the specific property you would like to archive.
Step 3: Click the 3 stacked dots to the right of the property address, and select "Archive property".
What Happens to My Subscription?
Hemlane will automatically update your subscription at the end of the day. If you have paid for a full month or year and have not used it, the remaining value will remain as credit in your account to be applied to another rental property on Hemlane.
What Happens to the Property’s Data?
When you archive a property or unit, the data is backed up but will no longer appear in your dashboard. You can always unarchive the property at a later time to view the data again.
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