Hemlane makes it simple to manage communication with tenants. Every message is automatically date- and time-stamped, creating a clear record of your correspondence. You can choose to send messages to a specific tenant group, an individual building, or all tenants at once.
To quickly navigate to specific sections of the article, please click below:
- To message a tenant group
- To message all tenants in a building or all tenants in total
- How to identify unread messages from tenants
To message a tenant group:
Step 1: Select the Tenants & Leases tab on the left side main menu.
Step 2: Click on the tenant's name.
Step 3: Navigate to the 'Messages' tab within the tenants profile.
To message all tenants in a building or all tenants in total:
Step 1: Select the Tenants & Leases tab on the left side main menu.
Step 2: Click the [Message Tenants] button at the top of the page.
Step 3: Select the specific property to type and send your message.
How to identify unread messages from tenants:
To identify unread messages from tenants, look for the notification (!) within the messages section on your main Tenants & Leases tab.
For more information on this topic, please visit these articles:
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