Hemlane allows for ease when it when comes to messaging tenants. Our messaging system has a date and time stamp for every message creating a simple track record for tenant communication. You can choose between messaging a tenant group, a specific building, or all tenants.
To quickly navigate to specific sections of the article, please click below:
- To message a tenant group
- To message all tenants in a building or all tenants in total
- How to identify unread messages from tenants
To message a tenant group:
Step 1: Select the Tenants & Leases tab on the left side main menu
Step 2: Click on the tenant's name
Step 3: Navigate to the 'Messages' tab within the tenants profile
To message all tenants in a building or all tenants in total:
Step 1: Select the Tenants & Leases tab on the left side main menu
Step 2: Click the Message Tenants button at the top of the page
Step 3: Select the specific property or "All Tenants" from the property drop down menu
Step 4: Type and send your message
How to identify unread messages from tenants:
To identify unread messages from tenants, look for the notification (!) within the messages section on your main Tenants & Leases tab.
For more information on this topic, please visit these articles:
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