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  1. Hemlane Support Center
  2. For Owners & Managers
  3. Tenants & Leases

Tenants & Leases

  • How do I input instructions for Rental Assistant?
  • What is the Rental Assistant service?
  • How do I archive or move out tenants?
  • What do tenants see on their Hemlane portal?
  • How do I restore an archived tenant?
  • When does Hemlane send notifications to tenants?
  • How do I add private notes the tenant won't see?
  • How do I upload tenant documents (lease or other docs)?
  • How can I tell if my tenant registered and is ready to pay?
  • How do I add existing tenants to Hemlane?
  • How do I view an archived tenant or prospective tenant?
  • How do I communicate with tenants?
  • How do I change the email for an applicant or tenant?
  • How do I update a lease or lease terms?
  • How do I set up a lease renewal for tenants?
  • How do I add a roommate or co-tenant to an existing lease?
  • How do I add a tenant without inviting them to sign up on Hemlane?
  • How do I change tenants on a lease?
  • How do I combine tenants or transfer a tenant?
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