Hemlane is built to minimize your property management administrative tasks. If you are not yet ready to invite your tenant to Hemlane, you can add them as a tracking-only tenant without sending an invitation. This allows you to upload lease documents and track the tenancy without requiring the tenant to register an account right away.
How to Add a Tenant Without Sending an Invitation
Step 1: Click the Tenants and Leases tab on the left-hand panel.
Step 2: Click [Invite a tenant].
Step 3: Add the tenant’s name and phone number. An email address is not required for tracking-only tenants.
Step 4: Uncheck “Invite tenant to sign up for Hemlane".
How to Invite a Tenant to Join Hemlane After They Have Been Added
When you are ready to officially invite the tenant to Hemlane, follow the steps below:
Step 1: Select the tenant group under the Tenants and Leases tab.
Step 2: Click the 3 stacked dots to the right of the tenant's details and click "send invite".
Step 3: Update or add the tenant’s email address and click Save.
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