Hemlane makes it simple to manage communication with tenants. Every message is automatically date and time stamped, creating a clear record of your correspondence. You can send messages to a specific tenant group, an individual building, or all tenants at once.
To Message a Tenant Group
Step 1: Select the Tenants and Leases tab on the left-hand main menu.
Step 2: Click on the tenant’s name.
Step 3: Navigate to the Messages tab within the tenant’s profile.
To Message All Tenants in a Building or All Tenants at Once
Step 1: Select the Tenants and Leases tab on the left-hand main menu.
Step 2: Click the general [Send a message] button. input your message, and send.
Step 3: Select the specific property to type and send your message.
How to Identify Unread Messages From Tenants
To identify unread messages, look for the notification indicator within the Messages section on your main Tenants and Leases tab.
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