Hemlane is flexible in allowing you to move out tenants in the system. You can move out an entire tenant group or just one tenant in the group (one of the roommates).
How do I archive or move out tenants?
Step 1: Select the Tenants & Leases tab
Step 2: Click on the tenant group name
Step 3: Under the Overview section, click [Set Move-Out Date]
Step 4: Here you will be able to choose between moving out the entire lease or moving out only one tenant.
Step 5: Next, you will be able to choose between moving out your tenant(s) effective immediately, or selecting a set date in the future.
Please note: You can not backdate a move out. If your tenant has already moved out, please select move out immediately.
Step 6: You will then be able to review upcoming transactions, which will be canceled upon move-out.
Step 7: Here you will have the option to either send an email notification to the tenant(s) moving out, or you can opt to not send an email notification.
Note: If you would like to edit the message, please click into the gray text box to edit.
Step 8: Set the move-out!
How do I delete a single unregistered tenant?
Step 1: Select the Tenants & Leases tab
Step 2: Click on the tenant group name
Step 3: At the top right corner of the 'Tenant Info', click on the three dots to the right of the unregistered tenant and select "Delete"
For more information on this topic, please follow these links: |
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