Hemlane communicates upcoming payment requests, such as rent or otherwise, to take this administrative burden off the owners and managers. The system will send reminder emails for online payments requests only.
Email reminders are sent:
- 5 days before the due date*
- 1 day before the due date
*Please note: We will not send a tenant two payment reminders but instead only send one reminder, 1 day before the due date, if the tenant has scheduled automatic payments.
Hemlane also communicates with late notices when payments are outstanding. The system will send reminder emails as follows:
- 1 day after the due date
- Every Monday thereafter a missed payment
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