To confirm whether a tenant has set up auto-payment (against a recurring request):
Step 1: Select [Financials] on the left hand panel
Step 2: Choose "Recurring" from the top of the page
Step 3: View any automatic payments by looking for the "Autopay Total". This number will be highlighted in a gold color to easily identify
Step 4: You can also see more details by selecting the "View" to the right of the request
Step 5: Check the 'Automatic Payments' section towards the bottom of your page to view if the tenant has set-up automatic payments
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key words: automatic payment, recurring payments, autopay, auto-payment, automatically paying rent