For customers using Leasing⁺ and Tenant Placement⁺ services, we require that they purchase a commercial lockbox, provided by CodeBox.
What is the cost of the lockbox?
Lockboxes are a $100 charge, which is non-refundable. You can use the lockbox for future Tenant Placement⁺ services or any other access needs at your property!
Can I use my own lockbox?
Today, Hemlane's API to change lockbox access codes for each showing are only with Codebox. We use this commercial lockbox provider, who is also affiliated with the National Association of REALTORS®.
Note: We tried some other providers but found CodeBox to be the most reliable.
Do I have to pay the cost to ship the lockbox?
The cost of shipment is as follows:
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Standard shipment of lockboxes (5 to 7 business days): $0 (Hemlane covers the cost of Standard Shipping)
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Expedited shipment of lockboxes (2 to 3 business days): $50