With some maintenance requests, you may want to self-manage them because you have insight into or a known history of the project that the maintenance coordinators do not have.
To Remove the Maintenance Coordinators and Add Yourself as the Managed By Contact
Step 1: Click into the Maintenance and Repairs tab.
Step 2: Click into the maintenance request you would like to edit.
Step 3: Click the edit icon, which looks like a pencil, to edit the Coordinated By participant on the right side of the maintenance request.
Step 4: Uncheck the box for Hemlane Coordinated and select a user as the new managing contact.
Step 5: Click Update to save your changes.
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