Maintenance & Repairs
- How do I create and assign a Work Order to a Service Professional?
- What do I do if my Repair Coordination billing payment fails?
- How do I assign a contact for maintenance coordination?
- How do I add properties to an existing Service Pro?
- How do I delete a Service Pro from one or more properties?
- How do I close a maintenance work order (and/or maintenance request)?
- How can service professionals get set up to accept credit cards?
- Can tenants/roommates see when other tenants submit a maintenance request?
- How do I select to self-manage some maintenance requests?
- How does my service professional upload a maintenance invoice?
- When are email updates on maintenance requests sent?
- How do I perform a move inspection in Hemlane?
- How do I charge a tenant for maintenance and repairs?
- How do I refund a tenant for maintenance or repairs?
- How can I pay service professionals (vendors) on Hemlane?