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  1. Hemlane Support Center
  2. For Owners & Managers
  3. Maintenance & Repairs

Maintenance & Repairs

  • What do I do if my Repair Coordination billing payment fails?
  • How do I assign a contact for maintenance coordination?
  • How do I add properties to an existing Service Pro?
  • How do I delete a Service Pro from one or more properties?
  • How do I close a maintenance work order (and/or maintenance request)?
  • How can service professionals get set up to accept credit cards?
  • Can tenants/roommates see when other tenants submit a maintenance request?
  • How do I select to self-manage some maintenance requests?
  • How does my service professional upload a maintenance invoice?
  • When are email updates on maintenance requests sent?
  • How do I perform a move inspection in Hemlane?
  • How do I charge a tenant for maintenance and repairs?
  • How do I refund a tenant for maintenance or repairs?
  • How can I pay service professionals (vendors) on Hemlane?
Hemlane Support Center