Hemlane provides status updates on all payment transactions for both property managers and tenants. Recurring payment requests are set up to automatically generate payment requests on a weekly or monthly basis, eliminating the need to manually create a new request each cycle.
How to Cancel a Recurring Payment Request
Step 1: Select the Financials tab on the left-hand panel, then choose Recurring from along the top.
Step 2: Click the three stacked dots to the far right of the request you would like to cancel and select “Cancel Request.”
Step 3: Confirm the cancellation.
You will also be given the option to cancel any active transactions associated with the recurring request. Check the box next to any due dates you would like to cancel as well, if applicable.
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