During a lease term, there are times when a rent payment may need to be adjusted for various reasons. Hemlane allows you to edit the terms of a payment request, such as changing the category or deposit account, adjusting credit and debit card options, partial payment options, and late fee options.
How to Edit Terms on an Unpaid Request (One-Time Adjustment)
Step 1: Click into the Financials tab.
Step 2: Select the payment you would like to edit by clicking View.
Step 3: Select Edit at the top of the request.
Step 4: Make your adjustments and save your changes.
How to Edit Terms on a Recurring Payment Request (Affects Future and Current Incomplete Transactions)
Step 1: Click into the Financials tab and select Recurring from along the top.
Step 2: Click View to the right of the recurring request to open more details.
Step 3: Select Edit at the top of the recurring request.
Step 4: Make your adjustments and save the changes
Related Articles
- How do I change the amount of rent or any payment request?
- How do I allow credit cards (one-time and recurring basis)
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