During a lease term, there are times when a rent payment may need to be adjusted due to varying reasons. Hemlane allows you to make adjustments to the terms on payment requests such as changing the category or deposit account, adjusting credit/debit card options, partial payment options, and the late fee options.
How to edit terms on an incomplete transaction (one-time adjustment):
Step 1: Click into the Financials tab
Step 2: Select the payment you would like to edit by clicking "View"
Step 3: Select "Edit" at the top of the transaction
Step 4: Make your adjustments and save the changes
How to edit terms on a recurring payment request (affects future and current incomplete transactions):
Step 1: Click into your Financials tab then select "Recurring" from along the top
Step 2: Click "View" to the right of the recurring request to open more details
Step 3: Select "Edit" at the top of the recurring request
Step 4: Make your adjustments and save the changes
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Keywords: adjustment, adjust, change payment terms, update, change category, change deposit account, allow partial payments, cancel request, allow credit or debit cards