Hemlane allows users to adjust payment requests for any of their payment needs. Below are instructions for making a rent or payment amount adjustment for both one-time and recurring requests.
How to Change the Amount on a One-Time Transaction
Step 1: Click into the Financials tab.
Step 2: Under Requests, find the payment you would like to edit and click View on the appropriate transaction.
Step 3: Select "Edit" at the top of the request.
Step 4: Make your adjustments to the amount and click Save to confirm your changes.
How to Change the Amount on a Recurring Request
Please note that changes made to a recurring request will affect both future and current incomplete transactions.
Step 1: Click into the Financials tab and select Recurring from along the top.
Step 2: Click View to open the details for the recurring transaction you would like to update.
Step 3: Select "Edit" at the top of the recurring request.
Step 4: Make your adjustments to the amount and click Save to confirm your changes.
Finding Payment Requests From the Tenants and Leases Tab
You can also locate a tenant group’s one-time or recurring payment requests directly from the Tenants and Leases tab. Simply click on the desired tenant group name to open their overview, where both one-time and recurring payment requests will be accessible without needing to navigate through the Financials tab.
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Keywords: rental adjustment, adjustment, adjust, change rent amount, rent, update