You can confirm whether a tenant has set up auto-payment against a recurring request by following the steps below.
Step 1: Select Financials on the left-hand panel.
Step 2: Choose Recurring from the top of the page.
Step 3: Look for the Autopay Total to identify any automatic payments. This number is highlighted in gold so it is easy to spot.
Step 4: For more details, click View to the right of the request.
Step 5: Check the Automatic Payments section toward the bottom of the page to see whether the tenant has set up automatic payments.
OR
You may also review if your tenant has autopay scheduled via their details in the Tenants & Leases Tab.
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