When a tenant has an outstanding past due payment, Hemlane sends automatic reminders to the tenant, the admin on the account, and the payment recipient to help ensure nothing gets overlooked.
Late Payment Reminder Schedule
- 1 day after the due date
- Every Monday after the due date until all outstanding late payments are resolved
Please note that tenants cannot submit a rent payment until any outstanding late fees have been paid in full.
Below is an example of the late payment reminder email:
keywords: late payment reminders, reminder, late payment