Adding a property in Hemlane is the first step to managing your rentals. Once a property is created in your account, you can begin adding tenants, leases, and payment requests.
Important Notes about Billing:
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The user who adds the property becomes the Hemlane subscribing user, also referred to as the “bill-to user.”
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The bill-to user is responsible for the Hemlane subscription charges for that property.
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If you manage multiple rentals or have multiple users on your account, you can confirm who is being billed by navigating to the Your Team tab. Under each property, the subscribing user will have “bill to” listed in their permissions.
To add a property to Hemlane:
Step 1: Click into the Properties tab on the left side main menu
Step 2: Click the [Add Property] button in the upper right corner
Step 3: Select "Add a new property" or "Add a new unit for an existing properties", select your property type, fill in your address, and click [Continue].
Please note: You may select a team member as the appropriate owner from the Your Teams tab when selecting "No" for "Are you the owner of this property"
Hemlane also allows you to manually add your address if it is unavailable to select in Google maps.
Step 4: Add or skip the addition of any team members, service providers, and select your package type!
Step 5: Select your desired service add-ons before selecting [Save & Finish].
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